Welcome to Tradex (“Tradex”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Tradex platform, website, mobile applications, and related services.

By using Tradex, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Email address

• Phone number

• Date of birth

• Country of residence

• Government-issued identification documents

• Payment and billing information

Account & Usage Information

• Login activity

• Device information

• Browser type and operating system

• IP address

• Trading activity and transaction history

• Preferences and settings

Cookies & Tracking Technologies

Tradex uses cookies and similar technologies to:

• Improve platform performance

• Personalize your experience

• Analyze traffic and usage trends

• Enhance security and fraud prevention

You may disable cookies in your browser settings, though some features may not function properly.

2. How We Use Your Information

We use collected information to:

• Provide and maintain Tradex services

• Verify identity and comply with legal obligations

• Process transactions

• Improve platform functionality and user experience

• Detect fraud, abuse, or suspicious activity

• Communicate updates, promotions, and service announcements

• Provide customer support

3. Sharing of Information

Tradex does not sell your personal information.

We may share information with:

• Regulatory authorities when legally required

• Identity verification providers

• Payment processors and financial partners

• Cloud hosting and infrastructure providers

• Analytics and security vendors

All third-party providers are required to maintain appropriate confidentiality and security measures.

4. Data Security

We implement industry-standard security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encryption of sensitive data

• Secure server infrastructure

• Access controls and monitoring systems

• Multi-factor authentication

However, no method of electronic transmission or storage is completely secure.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. By using Tradex, you consent to such transfers where permitted by law.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide services

• Comply with legal and regulatory obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on applicable laws and business requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent where applicable

• Request data portability

To exercise these rights, contact us at: privacy@tradex.com

8. Third-Party Services

Tradex may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external services.

9. Children’s Privacy

Tradex is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of Tradex after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: legal@tradex.com